Terms & Conditions

Last Updated: August 20, 2026

Welcome to Nenora. These Terms & Conditions govern your use of the Nenora website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use our website.

1. About Nenora

Nenora operates an online store offering health and wellness products.

Throughout these Terms, "Nenora," "we," "us," and "our" refer to Nenora.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful purposes

• Attempt to interfere with website security

• Copy or reproduce website content without permission

• Use automated systems to access the website in a manner that could harm our services

• Provide false or misleading information

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate.

However, product colours, packaging, availability, descriptions, and other details may occasionally vary.

We reserve the right to correct errors, update information, or change product availability without prior notice.

4. Health and Wellness Products

Nenora's products are intended to support general health and wellness and should not automatically be considered medical treatments.

Product information provided on our website is for general informational purposes only and is not medical advice.

You should consult a qualified healthcare professional before using any product if you have questions about whether it is appropriate for you.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

Nenora reserves the right to accept, refuse, or cancel an order where appropriate, including because of:

• Product availability

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Shipping restrictions

• Other legitimate business reasons

If we cancel an order after payment has been processed, we will arrange an appropriate refund.

6. Prices and Payments

Prices are displayed in the currency indicated on our website.

Prices may change without notice.

Applicable taxes, shipping charges, and other fees may be added during checkout where applicable.

Payments are processed through available payment providers shown at checkout.

7. Shipping

Shipping times and costs may vary depending on the destination, shipping method, product availability, and carrier.

Nenora is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, customs, natural disasters, or other unforeseen events.

Please review our Shipping Policy for additional information.

8. Returns and Refunds

Returns, exchanges, refunds, and cancellations are subject to our applicable Return & Refund Policy.

Products may be subject to specific return restrictions for health, hygiene, or safety reasons.

9. Intellectual Property

All website content, including logos, graphics, images, text, product descriptions, designs, and branding, is owned by or licensed to Nenora unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.

10. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services.

Nenora is not responsible for the content, privacy practices, availability, or policies of third-party websites or services.

11. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms is intended to exclude any consumer rights or protections that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Nenora will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be posted on this page with a revised "Last Updated" date.

14. Governing Law

These Terms & Conditions are governed by the applicable laws of the jurisdiction in which Nenora operates, without limiting any mandatory consumer protections that may apply to you.

15. Contact

For questions regarding these Terms & Conditions:

Nenora
Email: contact@nenora.ca
Website: Nenora.ca

Business Address: [Insert Business Address]